Crime Hyderabad

Customer demands action after receiving spoiled samosas from Burfi Ghar

Spoiled Samosas Burfi Ghar

Hyderabad: A customer in Hyderabad reported a food safety violation after receiving spoiled samosas in a Zomato order from Burfi Ghar, a restaurant in Kondapur.

Abhishek Sengupta (@abhi_shek707) took to the social media platform X, formerly known as Twitter, to bring the issue to the attention of relevant authorities.

Sengupta tagged the Food Safety and Standards Authority of India (FSSAI) and the Commissionerate of Food Safety (CFS), Telangana, urging them to take action against Burfi Ghar, a restaurant located in Kondapur. “This shop, #burfighar, needs to be shut down,” Sengupta wrote. “I ordered samosa through @zomato, and they have sent spoilt food. On calling them, they’re only willing to send fresh samosas. Their quality has gone down the drain. Ban this FBO. #zomato #ghmc #FoodSafety.”

 

Sengupta urged Zomato, the food delivery platform, to take food safety seriously and remove such restaurants from their listings.

In a recent incident, a customer discovered a deep-fried plastic cover in their chicken biryani ordered from Mehfil Restaurant’s Manikonda branch in a series of food safety violations. This incident follows a recent complaint wherein another customer found a safety pin in a biryani from the same Manikonda Mehfil outlet.

 food safety violation Hyderabad

Taking to ‘X,’ formerly known as Twitter, Zelani S (@Zelani_A) expressed dismay, saying, “Yesterday I ordered Chicken Biryani from Mehfil and found a deep-fried plastic cover (completely fried plastic bag) in it. Unfortunately, it was at the bottom of the pack, so I had already eaten half before realizing.” @cfs_telangana was tagged in the tweet, highlighting this incident and the previous complaint about the safety pin found in food from the Manikonda Mehfil outlet.

Another customer, @AnirudhActor, reported finding a safety pin in his biryani from Mehfil Restaurant in Manikonda on June 29th. This incident comes shortly after bugs were discovered in biryani served at Mehfil’s Kukatpally branch.

Hyderabad City Police replied to the post of @AnirudhActor, stating, “Please WhatsApp Cyberabad police at 8712663061, as the mentioned location falls under their jurisdiction. @GHMCOnline.”

In a separate incident, a customer named Sai Teja warned against ordering from Mehfil’s Kukatpally branch after finding bugs in the chicken pieces. He also shared his dissatisfaction with his refund experience via Swiggy.

Meanwhile, another customer found a strand of hair in their chutney at Chutneys in AS Rao Nagar. Srikhande Umesh Kumar, Founder and President of Know Your Rights NGO, shared the unpleasant experience on social media, mentioning that while the manager acknowledged the issue and replaced the dish, it remained a negative experience.

In response to Srikhande’s complaint, authorities swiftly fined Chutneys Rs. 5,000. The Commissioner of Food Safety in Telangana took action, prompting Srikhande to appreciate their swift response while raising concerns about the TDS water level served at the restaurant.