General Hyderabad

TRAI to implement Calling Name Presentation service, eliminating need for third-party apps

TRAI Calling Name Presentation

Hyderabad: The Telecom Regulatory Authority of India (TRAI) announced the activation of the Calling Name Presentation (CNAP) Service starting from July 15 (Monday), 2024. This move aims to enhance transparency and user convenience by eliminating the need for third-party applications like TrueCaller to identify callers.

Previously, users relied on apps like TrueCaller to identify calls from unknown numbers. However, concerns have been raised regarding eye strain and the access such apps require to phone data, including call details and contacts.

TRAI’s Calling Name Presentation (CNAP) service addresses these concerns by displaying caller information directly on the phone screen during an incoming call. This eliminates the need for additional applications and grants users greater control over their data.

Key Points of Calling Name Presentation (CNAP) Service:

• CNAP enables the caller’s name to display on phone screens when someone calls.

• It is a reliable service that utilizes subscriber-provided data.

Established in 1997, the Telecom Regulatory Authority of India (TRAI) is mandated to regulate telecommunication services, protect the interests of service providers and consumers, and promote the orderly growth of the sector in India. Safeguarding consumer interests is a top priority for the Authority.

According to reports from the Telecom Regulatory Authority of India (TRAI), India currently holds the title of the world’s second-largest telecommunications market. As of September 30, 2022, the country boasted a staggering 114.55 crore wireless subscribers and 2.65 crore wireline subscribers. The last two decades have witnessed remarkable growth in India’s telecommunication sector.