General Hyderabad

Hyderabad Metro set to introduce new Open Loop Ticketing system

Hyderabad Metro Rail Ticket

HYDERABAD: Hyderabad Metro Rail is set to introduce a new open loop ticketing system (OTS) to improve commuter convenience. This system, commonly used in international metro services. Using this new system, commuters can eliminate the need to purchase tickets in advance.

Advanced ticketing system to simplify commute

Daily, Lakhs of commuters travel in Hyderabad Metro Rail, including students, employees, and travelers moving across the city. The new advanced ticketing system aims to make travel more convenient. L&T, the implementing company, will roll out the OTS within this financial year.

In the OTS, passengers pay charges based on the distance traveled after completing their journey. This system eliminates the need for pre-purchased tickets and allows travelers to pay only after they disembark.

Currently, metro commuters must decide their destination in advance and purchase tickets accordingly. The existing system does not permit passengers to alight at stations other than the ones for which they have tickets. If passengers travel beyond their ticketed destination, they must consult station staff to pay additional charges. This new OTS system will resolve such issues.

The OTS is already operational in several countries. It will be implemented through the National Common Mobility Card (NCMC). It allows seamless payments across buses, metro, and MMTS. Passengers will tap their cards at entry and exit points, with GPS tracking the distance traveled and calculating the fare.

Hyderabad Metro Rail plans to launch the OTS within this financial year, aiming to simplify and enhance the commuter experience.

Metro smart card services

Hyderabad Metro Rail Limited already offering smart card services to its commuters since it’s start. The Metro smart cards are designed to provide a hassle-free travel experience. Commuters can top up these cards online or at metro stations. The smart cards can be used to access metro services without the need for physical tickets. Passengers simply tap their cards at the entry and exit gates.

Metro smart cards also come with various benefits. The cards are linked to a secure online portal where users can manage their accounts, check balances, and view travel history. This service further enhances the convenience of metro travel, aligning with the goals of the new OTS.

Hyderabad Metro Rail’s efforts to integrate advanced technology into their services demonstrate their commitment to providing a superior travel experience. The introduction of the OTS and the existing smart card services aim to make commuting in Hyderabad more efficient and user-friendly.