Warangal consumer gets 4g gold ring, ₹7,000 after jeweller dispute

HYDERABAD: A consumer dispute involving Mohana Jewellers & Gems ended in an amicable settlement before the District Consumer Disputes Redressal Commission, Warangal. The jeweller handed over a 4-gram gold ring and paid ₹7,000 as compensation to the complainant.
The commission passed the order on Wednesday, September 9, 2026, in Consumer Complaint No. 73/2026. Boora Bhargav, 34, a private employee from Urus Prathap Nagar, Warangal, filed the complaint against Diddi Raju, proprietor of Mohana Jewellers & Gems.
Bhargav filed the complaint under Section 35 of the Consumer Protection Act, 2019. He sought 6.220 grams of gold from the jeweller. He also sought ₹50,000 for alleged deficiency of service, ₹50,000 for mental agony and suffering, ₹60,000 for inconvenience and ₹50,000 towards travelling expenses, besides litigation costs.
Complaint admitted in June
Bhargav filed the complaint on June 5, 2026, and the commission admitted it on June 9. It then issued notice to the opposite party.
The jeweller initially did not appear before the commission and failed to file a written version within the stipulated period.
He later engaged advocate A Devender. The commission then posted the matter for Bhargav’s evidence affidavit on August 21.
Parties reach settlement
On August 21, both parties reached a settlement and filed a compromise memo before the commission.
Under the agreement, the jeweller handed over a 4-gram gold ring to Bhargav and paid ₹7,000 as compensation.
The commission recorded that the jeweller had completed both terms of the settlement. Bhargav also told the commission that he was fully satisfied with the compromise.
Commission disposes of case
Following the settlement, Member V Janardhan Reddy disposed of Consumer Complaint No. 73/2026 on September 9, 2026, in terms of the compromise memo.
The case was titled Boora Bhargav vs Proprietor, Mohana Jewellers & Gems. The opposite party was listed as Proprietor Sri Diddi Raju of Mohana Jewellers & Gems, Shop No. 9, KR Complex, Opposite Ananthula Weddings, RNT Road, beside Vyshya Bhavan, Warangal, Telangana.
The proceedings took place before Sri V. Janardhan Reddy, Member, District Consumer Disputes Redressal Commission, Warangal.

