Hyderabad woman loses Rs. 1.7L in fake RBL Bank KYC scam

Hyderabad: A 35-year-old woman from Hyderabad, employed in the private sector, became the victim of a cyber fraud, losing a total of ₹1,78,363. The incident occurred two days ago when the victim received a call from a fraudster posing as a representative of RBL Bank regarding a KYC (Know Your Customer) update.
According to the Hyderabad Cybercrime police, the fraudster sent a WhatsApp link to the victim and guided her through the process of updating her RBL Credit Card details. Believing the call to be legitimate, the victim entered her card details as instructed. Shortly after, she began receiving debit alerts from her HDFC Bank account.
Shocked and suspicious, the victim questioned the fraudster, who promptly disconnected the call. Realizing the scam, the victim immediately contacted HDFC Bank and ONE CARD (Federal Bank) to freeze her accounts. However, by the evening, she received another debit message, this time from AXIS Bank.
It was then that the victim fully realized that she had been scammed, losing a total of ₹1,78,363 in the process.
Public Advisory:
Never respond to unsolicited emails, messages, or calls asking you to update or verify KYC documents.
Do not share your user ID, password, debit card number, PIN, CVV, OTP, or any confidential information over the phone or online.
Bank officials, financial institutions, and the Reserve Bank of India (RBI) will never ask you to share sensitive details.
Avoid sharing your confidential information with anyone, including family and friends.
If you have any doubts about the safety of your financial interests, visit your bank or financial institution in person for assistance.
If you fall victim to cyber fraud, contact the cybercrime helpline at 1930 or visit www.cybercrime.gov.in. For emergencies, you can also call or WhatsApp at 8712665171.